We reveal the hidden friction points that make families choose your competitors—and provide the exact roadmap to fix them.
Most businesses think they're family-friendly, but families disagree. We go undercover as regular guests to uncover the operational blind spots that cost you family bookings. Our detailed audits reveal exactly what families experience—from the moment they arrive to the moment they leave—and provide a prioritized action plan to transform their experience.
Each business type has unique family experience challenges—we provide targeted solutions for each
We identify the specific moments where families get frustrated—from check-in delays to room layout issues— that your staff might never notice but cost you repeat bookings.
See Hotel SampleWe evaluate how families actually move through your space—spotting safety concerns, bottlenecks, and missed opportunities that impact both satisfaction and your liability insurance.
See Adventure SampleWe reveal exactly why families spend more at some restaurants than others—from menu psychology to service timing—giving you the playbook to increase average family spend.
See Restaurant SampleWe've traveled with kids across 34 countries over 8+ years—we know exactly what separates businesses that families love from those they'll never return to
We document exactly how families interact with your space—revealing patterns your team never sees
We benchmark your family experience against global best practices—showing you exactly what industry leaders do differently
Every suggestion comes with cost estimates and expected revenue impact—no guesswork
We don't just identify problems—we provide step-by-step implementation guides your team can execute immediately
Having traveled extensively across the globe with our family, we've experienced both exceptional and disappointing family services. We know exactly what makes families choose one business over another, return for repeat visits, and recommend experiences to others. The issues we identify aren't just observations - they're revenue opportunities. When you fix the problems we highlight, you'll see increased family bookings, better reviews, and higher customer satisfaction scores.
See how we've helped businesses improve their family appeal
Strategic analysis revealing $7,650+ annual revenue opportunity through minimal operational adjustments
Strategic analysis revealing ¥3.7B+ annual revenue opportunity for premium international experiences
Strategic analysis revealing 9.5B IDR+ annual revenue through value-focused package optimization
See exactly what you'll receive - comprehensive, actionable reports that drive real business improvements
Complete family experience analysis including amenities, accessibility, and service quality for hotels, resorts, and unique stays
View Sample ReportDetailed evaluation of adventure activities like camping, boat trips, educational tours, and unique family experiences
View Sample ReportComprehensive dining experience audit covering menu options, service, and family accommodations
View Sample ReportLet's discuss how our professional family perspective can help you succeed in the family travel market.